We Are All Salespeople

One of the objections I hear most often when sharing my business opportunity is, "I'm not good at sales."  I'm sure you've heard it too.  But, everyone is good at sales and everyone does it.  Sales is really about providing service and filling a need by bringing value to another person.  I learned from Deb Bixler, of the Create a Cash Flow Radio Show, that the root of the word 'sales' comes from a Scandinavian word that means 'to serve'.  People sell all the time.  Have you ever heard of a great product at a great price and told your friends about it?  Have you ever received a coupon that was so good you had to share it with others, maybe through social media?  Have you ever seen a bad movie at the theater and warned your friends to save their money and wait for DVD?  Or maybe it was a great movie so you wanted to tell everyone about it?  That IS selling!  You are simply sharing something of value that you think someone else will find valuable too.  Often times at my home parties the hostess and a few guests are selling my products to the other guests just by talking about the benefits and what they love about it.  We all do this.  It's natural for us to want to share something good with people we care about.  You can do it for free or you can earn an income for the service you provide.

sales-toserve-fb-shareThe direct sales industry is a service related industry.  To be successful in this industry you Continue reading

2-2-2 Follow Up Method

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Follow-up is a big part of great Customer Service!  The 2-2-2 Follow-up Method is a great way to provide your customers with excellent customer care while focusing on THEIR needs and truly coming from a place of service.

If you are not incorporating a customer service regimen into your business, you are missing out on sales, bookings and sponsoring opportunities.  Customer care builds relationships and it is the foundation of your business.

Below is a 3-part follow up system I like to call the 2-2-2 Follow-up Method. There are many variations of this floating around but I wasn't completely happy with any them so I made my own version... 

1st Call - 2 Days After Sale

This is a thank you call.  Take the attitude of gratitude. Most people are pleasantly shocked to hear from you.  It goes something like this... “It was a pleasure to meet you...  Thank you for attending Susie's party and helping her earn so many free products.  Did you know Continue reading